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Brent is always exceptional. He sets the bar for how customer service should be. I give Brent 5 stars. I give the hearing aids 2 stars. I am almost at the end of my warranty and I feel their service department is a revolving door!

Took my mom here today & it was such a great experience. Normally paperwork is as long & tedious as the appt itself, but not here. Paperwork was short & easy to fill out and the test itself was not long or uncomfortable for my mom either. The office was...

I was new to the world of hearing aids and everyone at Audible Hearing Center did a great job in explaining my options and helping me feel comfortable with my new hearing aids.

From literature received by mail that showed care in helping to understand a hearing challenge, to customer service by phone that reassured a no obligation visit, to a warm and personable greeting by Kelly in the office, to a genuine Brent Caruthers who listened and advised as a trusted friend,...

I quite pleased every time, I go to the Independents or Lee's Summit location. Brent C is my hearing specialist, top notch service he also gives me feedback on my hearing needs. I just updated to an better quality, the ones, I had or over 15yrs old. I'm so excited...